Privacy Policy

Premium Home English Concierge Privacy Policy

This Privacy Policy (hereinafter referred to as the "Policy") establishes guidelines for the handling of personal information on the website and services of "Premium Home English Concierge" (hereinafter referred to as the "Service") provided by Freed Corporation (hereinafter referred to as the "Company"). Unless otherwise specified, terms used in this Policy shall follow the definitions provided in the Service Terms of Use.

1. Protection of Personal Information
The Company recognizes the importance of personal information and promises to handle appropriately all personal information obtained from customers using the Service, in compliance with the Act on Protection of Personal Information and other relevant laws, regulations, and guidelines.

2. Handling of Personal Information

(1) Collection
The Company shall collect personal information necessary for providing the Service through lawful and fair means.

(2) Purpose of Use
The Company shall use collected personal information only within the scope of the following purposes and shall not use it for other purposes without customer consent or legal basis:
1. Provision and guidance of the Service
2. Verification and authentication of website user registration details
3. Registration of credit information, payment processing, and fee transfers
4. Communication between the Company and users
5. Investigation and analysis of Service usage
6. Marketing research and surveys
7. Delivery and display of advertisements and content based on attribute information, device information, location information, and behavioral history, and optimization of display content
8. Development, maintenance, improvement, and troubleshooting of the Service
9. Notices about various services, promotions, campaigns, and events operated by the Company or third parties
10. Advertisement effectiveness measurement based on matching information obtained at Service registration with browsing history, location information, and preferences acquired from third parties
11. Correction of Terms of Use violations (including monitoring)
12. Customer support (including identity verification)
13. Provision to joint users as described in "Third Party Provision"
14. All operations incidental or related to the above

(3) Third Party Provision
A. Disclosure to Third Parties
The Company may disclose personal information to third parties in the following cases:
1. When outsourcing operations to third parties (including insurance companies) within the scope necessary for achieving the purpose of use
2. In the event of merger, company split, business transfer, or disposal of all or part of the Company's business, assets, or shares (including in connection with bankruptcy or similar proceedings)
3. When customers consent to disclosure upon request

B. Disclosure to Government Agencies, Local Governments, and Public Institutions
The Company may disclose personal information to public institutions in the following cases:
1. When required by law (including laws of countries other than the information provider's country of residence)
2. When determined that users may cause disadvantage to third parties
3. When necessary for protecting human life, body, or property, and obtaining customer consent is difficult
4. When especially necessary for improving public health or promoting sound child development, and obtaining customer consent is difficult
5. When cooperation with national or local government agencies or their contractors in executing legally prescribed duties is necessary, and obtaining customer consent may impede the execution of such duties

C. Use of Statistically Processed Data
The Company may create statistical data processed to prevent personal identification based on provided personal information. The Company may use such non-personally identifiable statistical data without restriction.

4. Personal Information Inquiries

(1) Requests for Disclosure, Correction, Addition, Deletion, Usage Suspension, etc.
When the Company receives requests from customers or their representatives for disclosure, correction, deletion, usage suspension, etc., of their personal information, we will verify the identity of the customer or authorized representative and respond without delay within the scope possible under law. Please contact the "Inquiry Desk" below for such requests. Please note that correction, deletion, or usage suspension of personal information necessary for providing the Service may result in partial or complete inability to use the Service.

(2) Inquiries
For inquiries, consultations, and complaints regarding the handling of personal information in the Service, please contact:

Inquiry Desk: info@outbox.tokyo